Privacy Notice
Effective date: January 18, 2026
1. Scope
This notice explains how Horizonimpulse (“we”, “us”, “our”) collects, uses, stores, and protects personal information. It applies to our website, in-person consultations, virtual meetings, and supporting services provided to clients and prospective clients in Ghana and elsewhere.
2. Legal framework
We operate in compliance with the Ghana Data Protection Act 2012 (Act 843), related regulations, and applicable international data protection principles when interacting with clients outside Ghana. We respect client confidentiality and only process personal data when a lawful basis exists.
3. Data we collect
- Contact data: names, email addresses, phone numbers, postal addresses.
- Engagement information: life goals, financial objectives, risk preferences, and documents voluntarily shared for analysis.
- Usage data: website analytics such as page views, referring URLs, and browser types collected through cookies.
- Operational records: consultation notes, scenario worksheets, and project deliverables.
4. How we collect data
We collect data directly from you during enquiries, consultations, events, and surveys. We may receive data from partners when you provide consent. Automated data collection occurs through our website cookies and analytics tools configured to capture aggregated insights.
5. Purpose and lawful basis
- Service delivery: preparing diagnostics, reports, and recommendations (contractual necessity).
- Communication: responding to enquiries, scheduling sessions, providing updates (legitimate interest).
- Compliance: maintaining accurate records for audits, taxation, and regulatory obligations (legal obligation).
- Improvement: evaluating service effectiveness using aggregated anonymised data (legitimate interest).
6. Data sharing
We do not sell or rent personal data. Information may be shared with trusted service providers such as secure cloud storage platforms and communication tools, strictly for the purposes outlined above. All third parties are bound by confidentiality agreements and must comply with Ghanaian data protection standards.
7. International transfers
Where personal data is transferred outside Ghana (for example, through cloud-based tools hosted overseas), we ensure appropriate safeguards are in place, including contractual clauses and encrypted channels.
8. Data retention
We retain personal data only as long as necessary for the purpose collected. Planning documents are normally kept for five years after engagement completion, unless a longer period is required by law. Enquiry records are retained for up to two years.
9. Data security
Our safeguards include encrypted storage, access controls, secure backups, and staff training on data handling. Physical documents are stored in locked cabinets with restricted access.
10. Your rights
Under Act 843, you have the right to:
- Request access to personal data we hold about you.
- Request corrections or updates to inaccurate information.
- Withdraw consent for processing activities relying on consent.
- Object to processing based on legitimate interests.
- Request deletion where legally permissible.
To exercise these rights, contact us at [email protected].
11. Cookies and analytics
Our website uses cookies to remember preferences and analyse aggregated traffic. Details about cookie categories and how to manage them are provided in our Cookie Policy.
12. Children’s data
We do not knowingly collect personal data from individuals under 18 without parental or guardian consent.
13. Updates to this notice
We may update this notice periodically to reflect legislative changes or improvements to our practices. Updates will be posted on this page with a revised effective date.
14. Contact information
For questions or complaints about this notice or our data practices:
Horizonimpulse
39 Market Circle, Sekondi, Ghana
Phone: +233 50 223 1411
Email: [email protected]
15. Supervisory authority
If you are unsatisfied with our response, you may contact the Data Protection Commission of Ghana.